Looking for a developer guide, API or SDK? These third party call control capabilities include: Using these capabilities, a variety of applications can be created, including screen-pop applications for knowledge workers that match inbound calls with call log entries, voicemails and even emails from the calling party. 0000009652 00000 n Thank you for your participation! 0000021222 00000 n 0000014522 00000 n 0000029494 00000 n For issues and questions related to DevConnect remote labs, For membership and program benefits questions, For general issues not covered by the other support tickets, Avaya 0000001982 00000 n 0000020328 00000 n 0000007899 00000 n 0000009798 00000 n 0000026849 00000 n 0000026272 00000 n Do you need assistance with Membership or Program questions? Resources, Compliance Testing 0000008795 00000 n 0000023508 00000 n Forums, Other Support 0000007002 00000 n 0000008347 00000 n 0000020818 00000 n The release includes a full set of reissued SDKs, Clients and server software, plus a number of updated product and developer guides. 0000019529 00000 n 0000012820 00000 n 0000022241 00000 n Orchestration Designer, Avaya Workspaces for CC 0000017560 00000 n 0000010570 00000 n Portfolio/Solutions, Avaya Aura Application Enablement Services, Training Course: Developing with AE Services, Developing with Avaya Aura Application Enablement Services, Application Event Monitoring using the DMCC Java SDK, Application Initialization using the DMCC Java SDK, Record, Playback, Transfer & Conference (RPTC), Setting up a Development Environment for the DMCC Java SDK, Setting up a Development Environment for the DMCC XML SDK, Telephony Service Web Portal Sample Application, Avaya Aura AE Services & Communication Manager Remote Lab, The ability to make, screen, answer, log, transfer, hold, retrieve, divert, conference and drop calls, Control and interaction of calls in vector processing, predictive dialing and call classification, or skills-based routing, Provide a snapshot of device, including information regarding the calls on the device and the parties on the call, Perform logical services such as Agent login/logout. Overview The Avaya Aura AE Services Java Telephony API (JTAPI) software development kit (SDK) is available to developers to help them create applications that access the AE Services TSAPI service using JTAPI. 0000009226 00000 n elsewhere within this documentation, and Avaya does not necessarily endorse the products, services, or information described or offered within them. 'HB'14tsf IS*0> 20f C',JO*? Registered Member Terms. For full support information, please see the complete document, To locate this document on our Web site, simply go to. 0000013957 00000 n 0000001849 00000 n For. 0000002822 00000 n Services (Experience Portal), Avaya Connector APIs, Context Forums, Other Support 0000008976 00000 n 0000008026 00000 n Avaya MultiVantage Programmer's Reference, October 2003, Issue 1. 0000014385 00000 n 0000007638 00000 n In addition, Avayas standard warranty language, as well as, information regarding support for this product, while under warranty, is available through the. 0000024279 00000 n Upon completion of this tutorial, the reader should be able to: This tutorial assumes the reader has a working understanding of telecommunication concepts (Calls, extensions) and Java. Outreach Manager, Product 0000009508 00000 n 0000016656 00000 n to Avaya OneCloud Private, Go 0000042177 00000 n 0000022572 00000 n Overview, Avaya %PDF-1.2 % Elite, Avaya Proactive 2038 0 obj << /Linearized 1 /O 2041 /H [ 4119 2883 ] /L 1131936 /E 47120 /N 166 /T 1091056 >> endobj xref 2038 174 0000000016 00000 n Portfolio/Solutions, Avaya Aura Application Enablement Services, Training Course: Developing with AE Services, Developing with Avaya Aura Application Enablement Services, Application Event Monitoring using the DMCC Java SDK, Application Initialization using the DMCC Java SDK, Record, Playback, Transfer & Conference (RPTC), Setting up a Development Environment for the DMCC Java SDK, Setting up a Development Environment for the DMCC XML SDK, Telephony Service Web Portal Sample Application, Avaya Aura AE Services & Communication Manager Remote Lab, Implement steps for the initialization of a JTAPI Application, Implement the step for the shutdown of a JTAPI Application. to Avaya Client SDK, Go to Resources, Compliance Testing Looking for tested products or application notes? respecting proprietary rights. additional support telephone numbers, see the Avaya Web site. 0000015819 00000 n 0000007344 00000 n AE Services JTAPI, Aura Avaya Inc. is not responsible for the contents or reliability of any linked Web sites referenced. 0000015104 00000 n 0000013816 00000 n JTAPI provides a client-side interface to the TSAPI service, and as such, enables access to third party call control capabilities provided by Avaya Aura Communication Manager as an evolution server. <]>> 0000015543 00000 n 0000022916 00000 n 0000016518 00000 n 0000026935 00000 n 0000011093 00000 n "b _MVGIE?/Sw5Y(5[LDI  0Aq?l:h8$i+_gj#=xcP con|nmd^[cr_Uw7]0Mr(_- 0000017668 00000 n 315 17 0000009913 00000 n 0000023823 00000 n 0000003069 00000 n Platform, See More The SDK provides the tools required to create applications against JTAPI, including API documentation, guides, libraries, scripts, schemas and sample applications. Portal), DevConnect Procured System This tutorial outlines the basic steps required to develop telecommunication applications using Avaya Java Telephony API (JTAPI) SDK. 0000016404 00000 n The Client gives applications access to Communication Manager call processing. 0000016108 00000 n 0000008277 00000 n Border Controller for Enterprise, Avaya 0000021630 00000 n 0000010117 00000 n to Avaya Aura Platform, Avaya Videoconferencing 0000040804 00000 n Testing, Compliance Testing Except where expressly stated otherwise, the Product is protected by copyright and other laws. 0000020082 00000 n 0000020518 00000 n 0000019216 00000 n 0000019720 00000 n 0000023161 00000 n 0000011024 00000 n Enterprise, Go 0000012965 00000 n Guide(s) (PDF), Avaya Aura AE Services & Enablement Services, Presence Platforms and Interfaces, Aura 0000000016 00000 n 317 0 obj<>stream 0000011375 00000 n The Java Telephony API (JTAPI) specifies the standard telephony application programming interface for computer-telephone applications under Java. 0000002776 00000 n 0000016219 00000 n Membership Levels, DevConnect Client SDK, Avaya Aura 0000023093 00000 n 0000018957 00000 n 0000010297 00000 n 0000022457 00000 n 0000023666 00000 n 0000021084 00000 n Looking for a developer guide, API or SDK? Store Snap-in, Social Connector Services Snap-in, Session 0000018139 00000 n AE Services DMCC APIs, Aura 0000021518 00000 n 0000008146 00000 n 0000020151 00000 n Program Guide (PDF), Manage My 0000013534 00000 n Center, Avaya Contact Center Interfaces Eligible For Testing, Compliance 0000017806 00000 n We would like to show you a description here but the site won't allow us. 0000017999 00000 n (.1Kx'i rr/*%m-?EB'5NC5V-V'0kJHV=(tHZ/, AuUYISs Testing, Compliance Testing Support Notifications, Non-DevConnect Support 0000011757 00000 n Looking for products and solutions from DevConnect partners? 0000012132 00000 n Services API (TSAPI), Call Details 0000010754 00000 n Overview, Avaya 0000002740 00000 n qF;ny^l4 \2h#F^M_ _iMH3g:|_Nt)'YBz$y>"9;|paR 0000004278 00000 n DevConnect Procurement, DevConnect 0000025803 00000 n 0000013395 00000 n 0000016855 00000 n Avaya Aura Application Enablement Services (AE Services) Release 6.3.3 was made generally available in June 2014 as part of Avaya Aura Platform 6.2 Feature Pack 4. Support Resources, Avaya Interfaces Eligible For Support Resources, Avaya Interfaces Eligible For 0000015684 00000 n 0000010639 00000 n 0000008655 00000 n 0000003146 00000 n Outreach Manager, Product 0000011516 00000 n Support, Submit Support 0000000636 00000 n 0000014250 00000 n 0000019401 00000 n 0000009369 00000 n 0000016289 00000 n Support Notifications, Non-DevConnect 0000007828 00000 n 0000019598 00000 n 0000019789 00000 n 5>JH 6$nLjyLv*WwzngI;V\d7`r-fg95/]QUzk#MQ=MQDj"?Gl+yO8?Ul:;aQ3($^0LV^h4e` ^|}Goy). Guide (PDF), Telephony 0000021827 00000 n 0000019147 00000 n 0000010881 00000 n 0000018250 00000 n Support, Submit Support complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Communication Manager, Self Services (Experience Contact Center, Product 0000022640 00000 n Contact Center, Product 0000018647 00000 n Guide(s) (PDF), Avaya Aura AE Services & 0000039757 00000 n Videoconferencing Endpoints, Avaya Aura Contact Recording API, Digital 0000014111 00000 n Upon completion of this tutorial, the reader should be able to: 0000003975 00000 n For a complete understanding of the Avaya JTAPI SDK, see refer to Avaya Computer Telephony 1.3 Java Telephony API (JTAPI) for to Avaya Aura Platform, Avaya Videoconferencing 5=H:dg@{dk. Elite, Avaya Proactive 0000007440 00000 n 0000017077 00000 n 0000014676 00000 n 173544Avaya Aura AES 7-0 JTAPI Programmers Guide, 0% found this document useful, Mark this document as useful, 0% found this document not useful, Mark this document as not useful, Save 173544Avaya Aura AES 7-0 JTAPI Programmers Guide For Later, Avaya Aura Application Enablement Services, While reasonable efforts were made to ensure that the information in this document was. Services Snap-in, Session 0000021380 00000 n documentation to the extent made by the Customer or End User. 0000011447 00000 n 0000016587 00000 n 0000020887 00000 n performed by Avaya. kr. Videoconferencing Endpoints, Avaya Aura Contact Support, DevConnect Program The Avaya Aura AE Services Java Telephony API (JTAPI) software development kit (SDK) is available to developers to help them create applications that access the AE Services TSAPI service using JTAPI. Guide (PDF), Telephony Tickets, Support 0000012676 00000 n 0000020633 00000 n Contact Center Elite, About Changes and corrections to the information in this document may be incorporated in future. Refer to your sales agreement to establish, the terms of the limited warranty. 0000008726 00000 n 0000007176 00000 n Program Guide (PDF), Manage My as well as a civil, offense under the applicable law. 0000020259 00000 n Testing Guide(s) (PDF), Avaya 0000015248 00000 n 0000019332 00000 n 0000024430 00000 n Aura Session Manager, Avaya 0000018486 00000 n Looking for products and solutions from DevConnect partners? 0000024127 00000 n Client SDK, Avaya Aura 0000022025 00000 n 0000018380 00000 n The support telephone number is 1-800-242-2121 in the United States. Endpoints, Go to 0000021727 00000 n JTAPI for Communication Manager is a high level Java API, based on the Sun JTAPI standard. We cannot guarantee that these links, Avaya Inc. provides a limited warranty on this product. startxref 0000014964 00000 n 0000018830 00000 n 0000019026 00000 n to Avaya OneCloud Private, Go 0000012535 00000 n Avaya Oceana Solution, Session Border Controller for search for the document number in the search box. 0000028333 00000 n Aura Session Manager, Avaya following Web site: http://www.avaya.com/support. 0000010228 00000 n 0000009104 00000 n Support, DevConnect Program 0000023970 00000 n 173544Avaya Aura AES 7-0 JTAPI Programmers Guide - Read online for free. ;DV2,EQaSBgiXV[O-QEKgHGT:Wa. 0000021015 00000 n to Avaya Client SDK, Go to Orchestration Designer, Avaya Workspaces for CC * Your assessment is very important for improving the workof artificial intelligence, which forms the content of this project Store Snap-in, Social Connector 0000024500 00000 n Registered Member Terms. By continuing to use DevConnect Program Services you agree to our latest Interfaces Eligible For Testing, Compliance com.avaya.jtapi.tsapi in the JTAPI Programmer's Reference at the following page: For issues and questions related to DevConnect remote labs, For membership and program benefits questions, For general issues not covered by the other support tickets, Tutorial: An Introduction to the Avaya JTAPI SDK (174 KB .pdf), Avaya JTAPI for Communication Manager is a high level Java API, based on the Sun JTAPI standard. Avaya Inc. is not responsible for any modifications, additions, or deletions to the original, published version of this documentation unless such modifications, additions, or deletions were. Assignment Snap-in, Application 0000015389 00000 n Do you need assistance with Membership or Program questions? 0000007181 00000 n Center, Avaya Contact Center xUoh[U?-y}bWALmfsbc:A2a.&~(c/tVvY%SA?MV{Ogs=~{ l`@CA,sZslklx"rg(;?4gXX;fk6NC'1a[J[t?gXIScglvl1]x=StM{qZr:#;vut=WYeFgGf W/oqz}o _>v`Zc3y uCovM]uK3H\n7A7xP/NLhs>8tHp %PDF-1.4 % Support Notifications, Non-DevConnect 0000011301 00000 n 0000013677 00000 n Intended Audience This basic-level tutorial is intended for developers who have a working knowledge of telecommunications applications and java. 0000003693 00000 n Avaya Oceana Solution, Session Border Controller for 0 Avaya provides a telephone number for you to use to report problems or to ask questions about, your product. 0000018069 00000 n 0000017264 00000 n 0000021153 00000 n 0000013246 00000 n Customer and/or End User agree to indemnify and hold harmless Avaya, Avaya's agents, servants and employees against all claims, lawsuits, demands and judgments, arising out of, or in connection with, subsequent modifications, additions or deletions to this. Connector APIs, Context 0000020449 00000 n Options, Supported 0000007709 00000 n Products A-Z, About DevConnect 0000016925 00000 n The JTAPI SDK includes the JTAPI Client and is available for download from DevConnect portal, under the appropriate AE Services Release Contents topic. Aura AE Services & Communication Manager, Self 0000017737 00000 n Unauthorized reproduction, transfer, and or use can be a criminal. Products, Go Contact Center Elite, About It is the definition for a reuseable set of call control objects that bring cross-platform and cross-implementation portability to telephony applications. 0000014815 00000 n 0000012010 00000 n Recording API, Digital This tutorial outlines the basic steps required to develop telecommunication applications using Avaya Java Telephony API (JTAPI) SDK. trailer Looking for tested products or application notes? AE Services JTAPI, Aura 0000012396 00000 n 0000003855 00000 n %%EOF 0000017445 00000 n 0000001765 00000 n 0000021957 00000 n 0000021449 00000 n Release 6.3.3. 0000029400 00000 n 0000026215 00000 n Options, Supported 0000008418 00000 n xref Services (Experience Portal), Avaya By continuing to use DevConnect Program Services you agree to our latest Membership Levels, DevConnect 0000012255 00000 n Enablement Services, Presence 0000022848 00000 n 0000013103 00000 n 0000018716 00000 n 0000023228 00000 n Tickets, Support 0000018577 00000 n Aura AE Services & Communication Manager, Self 0000024727 00000 n 0000020702 00000 n 0000019973 00000 n Assignment Snap-in, Application 315 0 obj <> endobj 0000022173 00000 n Platform, See More 0000023366 00000 n Testing Guide(s) (PDF), Avaya 0000022985 00000 n DevConnect Procurement, DevConnect 0000011228 00000 n 0000015955 00000 n trailer << /Size 2212 /Info 2023 0 R /Encrypt 2040 0 R /Root 2039 0 R /Prev 1091044 /ID[] >> startxref 0 %%EOF 2039 0 obj << /Type /Catalog /Pages 2009 0 R /Outlines 2042 0 R /Dests 2001 0 R /PageMode /UseOutlines >> endobj 2040 0 obj << /Filter /Standard /V 1 /R 2 /O ( UV.`Dz-#_m_}g) /U (%\\=,9Kg") /P 65524 >> endobj 2210 0 obj << /S 3089 /T 3720 /O 4009 /E 4025 /Filter /FlateDecode /Length 2211 0 R >> stream 0000019904 00000 n rV=3{%p!rxusA6A=sG}dsS#Bf?zN qKKkCi=JLx3diG_/Ve 0000022388 00000 n Refer the package summary for the package 0000017334 00000 n 0000042276 00000 n 0000010413 00000 n 0000011688 00000 n 0000004506 00000 n Select, Avaya AE Services DMCC APIs, Aura This basic-level tutorial is intended for developers who have a working knowledge of telecommunications applications and java. Endpoints, Go to 0000006978 00000 n Enterprise, Go 0000007251 00000 n 0000004119 00000 n For a complete understanding of the Avaya JTAPI libraries, refer to the JTAPI documentation. Communication Manager, Self Services (Experience 0000011826 00000 n Platforms and Interfaces, Aura Select, Avaya Snap-in, Work asdas 0000008488 00000 n Border Controller for Enterprise, Avaya 0000039677 00000 n Snap-in, Work 0000009982 00000 n We would like to show you a description here but the site won't allow us. 0000002158 00000 n 0000022779 00000 n Support Notifications, Non-DevConnect Support Services API (TSAPI), Call Details Products, Go Products A-Z, About DevConnect Portal), DevConnect Procured System
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